Body Language in Business: Decoding the Signals by Prof. Adrian Furnham; Evgeniya Petrova

Author:Prof. Adrian Furnham; Evgeniya Petrova
Language: eng
Format: mobi
ISBN: 9780230241466
Publisher: Palgrave Macmillan
Published: 2010-06-15T00:00:00+00:00

DIFFERENT TYPES OF LIE

There are different types of lie. First, there is the white, social, “harmless”, flattering, expedient lie: this is supposed to result from a desire to improve social intercourse by protecting another person’s feelings. It is thought of as common and even beneficial – and is unlikely to cause the teller embarrassment. For many, white lies do not count as lies and are even considered a sign of social skill.

Second, there is the professional, entertaining, necessary, salesman’s lie: expedient lying that distorts or omits facts in the cause of business. For some, this is good business practice – but that really depends on whether one is the buyer or the seller. Certainly a case can be made for not telling patients or subordinates the seriousness of a situation, if this would only make things worse. However, a salesperson not mentioning the very unhappy provenance of a particular product – for example, a car that has been in a major crash – may be considered a serious lie of omission.

But it is the third type of lie that is naturally of most concern to those in business – the illegal, pathological trickster’s lie, the lie of omission, in which vital truths are omitted; and the lie of commission, in which facts are distorted. It is difficult to ascertain the numbers of these types of lie that occur in business. Suffice to say that the consequences of these can be great.

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